more value for customers
with fewer resources
The key idea is to maximize customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources.
Simply, lean means creating more value for customers with fewer resources. A lean organization understands customer value and focuses on its core processes to continuously increase it. The ultimate goal is to provide excellent value to the customer through an excellent value creation process with zero waste.
To achieve this, lean thinking shifts management’s focus from optimizing individual technologies, assets and vertical departments to optimizing the flow of products and services across all value streams that flow horizontally between technologies, assets and departments to customers.
Eliminating waste across entire value streams rather than isolated points creates processes that require less human effort, less space, less capital, and less time to make products and services at much less cost and with far fewer defects than traditional business systems. Companies can respond to changing customer demands with high diversity, high quality, low cost and very fast production times. Also, knowledge management becomes much simpler and more accurate.
“Source: Lean Enterprise Institute www.lean.org“